The SAM Mobile App extends the benefits of SAM from your office administrators to your mobile workers. The mobile app is a portable and flexible solution designed to track and maintain service requests.
The app also monitors job status, job updates, customer addresses, contact information, and stock/parts usage. SAM Mobile App ensures that mobile workers work smarter and faster with real-time access to up-to-date information about their work schedules.
Realtime Updates
The App provides immediate response to service requests and offers a simple interface with consistent functionality, regardless of internet connectivity. SAM Mobile streamlines job scheduling and equips mobile workers with valuable information to help them successfully complete complex work orders. Additionally, workers can record customers’ signatures, which are time-stamped and instantly sent to the office upon job completion.
Sam Mobile App Job Scheduling
Mobile workers can use the job screen to list, sort, and search for their scheduled jobs. The app provides a detailed summary that includes the job is location, job status, Job type, and job priority. Mobile app users can update jobs and indicate the actions taken to complete the job.
Job Updates
Job Status Updates, the Sam Mobile App, provides mobile workers with a clear and up-to-date overview of their assigned jobs, allowing them to manage and update job statuses directly from their mobile device. Workers can view the progress of each job and update its status in real time, ensuring that office staff have an accurate understanding of work being carried out in the field.
Real-time Job Progress and Updates, workers can update the status of a job as it progresses, from the initial assignment through to completion. These updates are available to office staff in real time, allowing them to monitor ongoing work, identify outstanding tasks and respond promptly to any issues or delays. This helps improve communication between mobile workers and the office, ensuring everyone has access to the latest job information.
Images and Customer Signatures, mobile workers can capture and upload images directly through the App, providing visual evidence of work completed, issues identified or site conditions. Customers can also provide a digital signature upon completion of a job, confirming that the work has been carried out. Images, signatures and relevant job information can be made available to office staff in real time, providing a clear and accurate record of the work undertaken.
SAM Mobile App Stock & Pricing
The SAM Mobile App can access stock details. Mobile workers may require information about specific stock items that has been recorded which may be required for a job. Mobile workers can quickly search for parts and display stock summary information. Example, stock availability, stock description, and stock prices.
Job Notes and Completion Information
The SAM Mobile App allows mobile workers to record relevant information relating to each job, including work carried out, issues identified and any further action required. Once a job has been completed, the updated status, images, customer signature and associated information can be made available to the office, supporting accurate reporting, invoicing and future job management.
managing remote workers
The SAM mobile app is an essential add-on for your mobile workers. because in today’s digital age, technology plays an increasingly significant role. It will enormously transform how your mobile workers operate.
From social networking to increased productivity, the mobile app have become an integral part of our day-to-day routine, in ways that were unimaginable just a decade ago.